Our Solutions

The machine cost ranges from $16,000-$25,000 USD per machine depending on customization requirements. Orders will be delivered on a rolling basis, starting in Q2 2021 with customers who reserved their machine via a deposit. Once the production date of your machine is confirmed, we'll require 50% of the machine's cost, and the final 50% once your shipping date is confirmed.

At PopCom, we get a lot of interest about our machines. We need to separate the curious from the serious because once you decide to purchase a machine, our team works directly with you to ensure you're getting the most out of your kiosk. The deposit is applied towards the cost of the machine and shows us you're ready to work with our team today.

Yes, the deposits are refundable.

Orders will be delivered on a rolling basis, starting in Q2 2021 with customers who reserved their machine via a reservation deposit.

Right now, PopShop Kiosks are only available in the US. For large orders (over 20 machines), get in touch with our team to see about special regional consideration.

A successful PopShop Kiosk will have plenty of foot traffic to attract to its beautiful storefront. We encourage our customers to do their own research and outreach to potential machine placement vendors, but can also provide bespoke placement consulting services for an extra fee. We've successfully placed machines in America's busiest airport, large shopping malls, popular nightclubs, and more.

The PopCom SaaS is the storefront back-end and analytics suite that is paired with every machine. It allows you to monitor and manage inventory, promotions, sales, metrics, and more. The cost is $400-$1000 per month per machine (depending on your feature package) and must be paid annually.

Data: You'll need a data plan so that the machine can reliably communicate with the web. We've partnered with Verizon to offer competitive IoT data plans to PopCom customers. Inquire with your sales representative for more information.

Customization: Custom requests for vinyl graphics or paint on the exterior of the machine is not included in the price of the machine. Inquire with your sales representative for more information.

Insurance/Service Plan: Inquire with your sales representative for more information.
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We welcome visitors to our office in Columbus to see the machine in person. Alternatively, you can attend one of our virtual demos via webinar or see the machine and software in action at trade shows we regularly attend.

We provide technical support for the PopCom SaaS product as part of your monthly subscription. Hardware support (maintenance, repairs) are completed by our Hardware Service Partner. Depending on the cause and nature of the hardware service needed, you may be required to pay for in-person repairs or maintenance.

Customers that purchase their machines via equipment financing should consult with their financing agent for information about cancellation of their financing contract. The PopCom SaaS is paid annually and may be cancelled any time. We do not offer refunds for the hardware cost of the machine.

Minimum product dimensions: 4” L x 3” W x 1” D. Maximum product dimensions: 12”L x 12” W x 4” D.  

The PopShop can hold up to 360 items, selling 24 different products. If you have the max size product, the PopShop can hold 24 items with 8 different products. Tell us your product dimensions and we will be able to provide you with an exact number.

The PopShop can hold up to 360 items, selling 24 different products. If you have the max size product, the PopShop can hold 24 items with 8 different products. Tell us your product dimensions and we will be able to provide you with an exact number.

The PopShop Kiosk accepts credit card payments only (Visa/Mastercard). Cash is not accepted. Receipts are sent via email.

Physical security includes a dual combination lock and key protection for the main door while digital security for payments is Level 1 PCI DSS compliance via our payment partner.

You can add, edit, and remove products in your virtual storefront including photos, descriptions, sizing, quantities, categories, and more. You can also create pricing promotions to drive sales. Customers at the kiosk can browse and purchase products with just a few taps on the machine's interactive touchscreen.

The kiosks are equipped with state of the art cameras and machine-learning software that is programmed to detect when people are at or around the machine and counts them. Once a potential customer approaches the machine, the machine again uses its cameras and software to record demographics (e.g. age, gender, etc) so that you can understand who your customers are and make informed business decisions to boost sales. All of this data is anonymous and no personal data is ever recorded as part of our analytics suite.

PopCom is rolling out ID-verification capabilities to select kiosk operators. Get in touch with our sales team for more information.

At this time we do not have an API that is available for external developers to interface with.

Depending on the quantity of machines purchased, we may offer volume pricing on the hardware cost or SasS fees. Get in touch with our team via our contact page and mention volume discounts.